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Frequently Asked Questions

We have collected answers to the most popular questions of our guests: couples, individual travelers, business travelers and group tourists. If you have not found the necessary information, please contact us by phone +7 (3412) 693-000 or write to izhevsk@amaks-hotels.ru

Check-in and check-out

Can I leave later?

Yes, late check-out is possible upon request and subject to availability of rooms for an additional fee.

Is it possible to check in earlier?

Yes, if rooms are available, early check-in is possible for an additional fee.

What time is the check-in and check-out?

Check-in starts at 14:00, check-out is carried out until 12:00

Internet and communication

What is the Wi-Fi password?

You can get the password at the reception.

Is there Wi-Fi in the hotel?

Yes, Wi-Fi is available throughout the hotel.

Location and assistance

Where are the shops?

There are several options nearby.

Where is the pharmacy?

Let's find the nearest one.

Where are the nearest restaurants?

We will be happy to recommend the best places.

Accommodation and facilities

Is there a 24-hour front desk?

Yes, the reception is open 24 hours.

How do I order room cleaning?

You can put up a sign or inform the reception.

Is there a mini-bar in the room?

Not all rooms have a mini-bar with drinks and snacks.

Is there an air conditioner in the room?

Yes, most of the rooms are air-conditioned.

Parking and transfer service

Can I book a transfer?

Yes, you can. Transfer from/to the airport – 1500 rub. Transfer from /to the railway station – 800 rub. Transfer from/to the bus station – 600 RUB

Is parking paid?

1. Passenger car - 100 rubles / day. 2. Minibus - 300 rubles /day. 3. Bus - 500 rubles/ day.

Is there a parking lot?

Yes, in the courtyard of the hotel.

Food

Can I order room service?

You can order room service using the guest's electronic folder, or contact the restaurant using the internal phone number.

What time is breakfast?

Breakfast is served on weekdays from 6:30 a.m. to 10:00 a.m., on weekends from 7:00 a.m. to 10:30 a.m.

What is the cost of lunches and dinners?

Lunch – 850 rubles, dinner – 850 rubles.

Business and events

Can I hold an event?

We will be happy to arrange it.

Are there meeting rooms?

Yes, fully equipped.

Payment methods

What payment methods do you accept?

We accept cash, bank cards, St. Petersburg and non-cash payment.

Contacts

How do I contact the restaurant?

Call the phone number +7 (3412) 693-001

How do I contact the reception?

The reception is open around the clock, please call +7 (3412) 693-000.

How to get to the hotel?

How to get to the hotel?

From the airport
- Take public bus No. 331 to the Repair Shop stop, transfer to bus No. 28, go to the Central Square stop.

From the railway station
- Tram No. 1 or No. 9 from the stop "Railway station" to the stop "Central Department Store", 600 meters on foot.

From the bus station
- Go to the stop "National Library of UR", trolleybuses No. 1 or No. 7 go to the stop "Central Square".