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Frequently Asked Questions

We have collected answers to the most popular questions of our guests: couples, individual travelers, business travelers and group tourists. If you have not found the necessary information, please contact us by phone +7 (3412) 693-000 or write to izhevsk@amaks-hotels.ru

General information

What time is the check-in and check-out?

Check—in at the hotel is possible from 14:00, check-out until 12:00.

Is it possible to arrive earlier or leave later?

Early check-in and late check-out are possible upon prior request, subject to availability of rooms. The service is available for an additional fee.

Is there a parking lot?

For guests traveling by car, paid parking under video surveillance is provided on the territory of the hotel.

The cost of parking:

1. Passenger car - 100 rubles / day.

2. Minibus - 300 rubles /day.

3. Bus - 500 rubles/day.

Accommodation and facilities

Is it possible to accommodate children?

Yes, we accept guests with children of any age. Baby cots are available on request. When checking in with children from 0 to 7 years old without providing a separate bed, children stay free of charge.

Is it possible to stay with pets?

Yes, accommodation with pets is possible by prior arrangement. The cost of accommodation is 1000 rubles.

Is there free Wi-Fi?

Yes, free Wi-Fi is available in the hotel rooms.

What should I do with my luggage before check-in and after check-out?

The hotel has a luggage storage room. If you have free time before check-in or after check-out, you can stroll around the city without worrying about the safety of your belongings.

Food

Is breakfast included in the room rate?

A buffet breakfast is included in all rates.

What time is breakfast?

Buffet breakfast is served from 06:30 to 10:00 on weekdays, and on weekends from 7:00 to 10:30 at the Readers' pub restaurant.

For business guests

Are there conference rooms and meeting rooms?

Yes, the hotel has halls of various capacities for conferences, seminars and business meetings.

Is there a fast internet connection for work?

Yes, Wi-Fi is available in the rooms and halls.

For group trips

Is it possible to accommodate a sports team or a tour group?

Yes, we have experience working with organized groups and sports teams.

Are there special rates for groups?

Yes, special conditions and discounts apply for group arrivals.

Do you organize meals for large groups?

Yes, three meals a day or a set menu is possible by agreement.

Booking and payment

How do I book a room?

You can book a room on the official website, by phone or via email.

What payment methods are accepted?

We accept cash, bank cards, bank transfer and non-cash payment.

Is it possible to refund the prepayment upon cancellation of the reservation?

Yes, the terms of the refund depend on the selected tariff. Details are provided at the time of booking.

Contacts

How do I contact the reception?

The reception is open around the clock, please call +7 (3412) 693-000.

How to get to the hotel?

How to get to the hotel?

From the airport

- Take public bus No. 331 to the Repair Shop stop, transfer to bus No. 28, go to the Central Square stop.

- Direct Aeroportexpress transfer from the airport to the Central Square public transport stop.

From the railway station

-Tram No. 1 or No. 9 from the stop "Railway station" to the stop "Central Department Store", 600 meters on foot.

From the bus station

Go to the stop "National Library of UR", trolleybuses No. 1 or No. 7 go to the stop "Central Square."